Refund & Cancellation Policy

Cancellation

You can cancel your SpexCRM subscription at any time from your account's billing settings. When you cancel, your subscription remains active — with full access to your plan's features — until the end of your current billing cycle. You will not be charged again after that point.

Refunds

Charges already processed for the current billing period are final and non-refundable. Because access continues for the full period you've paid for, cancelling partway through a cycle does not entitle you to a partial or prorated refund for that period.

Free Trial

All paid plans include a 14-day free trial with no credit card required. You will not be charged unless you choose to add a payment method and continue past the trial.

Your Data After Cancellation

You can export your data at any time before cancelling. Once your subscription ends, your data is retained for 30 days before permanent deletion, giving you a window to reactivate or export anything you may have missed.

How to Cancel

Log in to your account and go to Settings → Plan & Billing to manage or cancel your subscription. If you need help, contact our team and we'll assist you directly.

Last updated: 28 September 2026